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Enterprise Services (IMAC)

Business environments undergo a rapid and constant change – bringing in a need for better IT resources and improved implementation techniques. With these changes comes the need for installing new hardware, moving to better work environments, adding or upgrading existing infrastructure and so on. In short, the need for comprehensive IMAC solutions is being increasingly felt across all verticals. 'IMAC' stands for Installs, Moves, Adds and Changes – the four primary needs of IT infrastructure. With more and more companies gearing up to meet the fast paced challenges of the business world, the need for IMAC services is growing. Our services compliment your internal resources by providing skilled professionals, with extensive knowledge, unique skill sets and the ability to handle peak workloads; thus allowing your in-house staff to concentrate on core business areas. You can get immediate access to our trained staff and the tools to support both your non-routine and unique needs, to ensure business continuity.

Our technicians leverage state-of-the-art technology, tools and processes to give your business the required edge. Our IMAC services can help you with multiple processes at all levels. These include (but are not limited to):

    1. • New on site equipment installation (Desktop, mobile devices, printers, servers, hubs & routers etc)
    2. • Disassembly and re-configuration of IT systems for relocation
    3. • Equipment movement within your building & between your sites
    4. • Rolling out new memory, drives, hardware & software etc
    5. • Moving into new offices
    6. • Moves, adds and changes to offer remote or on-site administrative support
    7. • Adding fresh units to existing infrastructures
    8. • Technology refresh & upgrades
    9. • Remote configuration of help line support for technical consulting and implementation
    10. • Recycling IT equipment between projects / departments
    11. • Upgrading equipment with new operating systems, software & hardware etc
    12. • Diagnostics & configuration